Announcement: Increase of Sales & Service Tax

Please be informed that commencing from 1 March 2024, the rate of Service Tax under the Service Tax 2018 is increased from 6% to 8%. This has been announced by the Royal Malaysia Customs Department, and is applicable to all of CRM’s taxable services (eg: study budget management fees, legal review, etc).   

  1. Following this announcement, all parties are advised to engage with the CRM legal team (legal@clinicalresearch.my) and Finance team (yauyh@clinicalresearch.my) immediately respectively to ensure study budget and relevant payments made effective 1 March 2024 would be reflecting the new SST rate.
  2. For more information pertaining to the announcement by Royal Malaysian Customs Department, please head to https://mysst.customs.gov.my/. In addition, we have enclosed with this letter Frequently Asked Questions (FAQ) to facilitate your inquiries.

We thank you for your continuous support. 

Click to download FAQ here

Click to view the letter here