Clinical Research Malaysia (CRM) exists to advance global health solutions for a brighter, more hopeful future for the people by providing speedy and reliable end-to-end clinical research support for quality studies. As these studies unfold, we work together with our partners to create an impetus in delivering better treatment to our end consumers, while at the same time creating high-skilled job opportunities.
The strength of our operation lies in our innate understanding of the local clinical research landscape and implementation of international standards. This, when considered in parallel to the fundamental backing of the government ministries, provides us with an incomparable advantage, as we work hand-in-hand with our partners from the nascent stages of development to materialisation of the end product.
In the journey towards a brighter and better future, we facilitate the entry of industry-sponsored research into Malaysia, working closely with the government and relevant authorities to ensure that all regulations and best practices are met.
In CRM, we credit the outstanding performance to the team we have anchored from within our organisation. Their endless pursuit of innovation and continuous improvement have propelled CRM forward to optimise the opportunities that come our way. In tandem with our passion for the clinical research landscape, we ensure core values of transparency, honesty, accountability and trustworthiness resonate throughout CRM. These qualities are also cascaded to our principal investigators and Study Coordinators, who act as the catalysts of the clinical research process.
As CRM vouches for an aspiring future in the clinical research industry, we have implemented mechanisms to expand hospital capacity for clinical trials and tests. This is possible by tapping into our vast talent pool consisting of principal investigators and medical assistants.
- To make Malaysia the preferred destination for clinical research.
- To create sustainable value proposition and conduct more clinical research to benefit country.
- To be a global trusted organization.
- To achieve self-sustainability.
Code of Conduct
This Code of Conduct is the foundations on how to think and act in the right and ethical manner. Its aim is to establish a common ground of understanding of the standards of behaviour expected from all CRM employees.
This code is not exhaustive as there is no Code or manual that can provide a complete answers to all questions and circumstances. In the end, we must rely on our good sense of what our Company’s high standards require. You are expected to use common sense and good judgement, and seek advice when you are unsure of the proper response to a particular situation.
This Code serves as a guidance where it provides the framework and sets the expectations for business conduct. It clarifies our responsibilities to each other, clients, business partners, suppliers, government officials, and the communities that we serve. It outlines important legal and ethical issues. Failure to adhere to these code could expose our company to serious damage and appropriate action will be taken against the employee who is in breach of this code.
Our Quality Policy
We are committed to continually improve our services to meet the expectations of the clinical research industry players, regulatory agencies and other stakeholders in our effort to build a globally trusted research organization.
Our Anti-Bribery Policy
CRM practices ZERO tolerance towards bribery and corruption throughout our business transactions whereby the Integrity and Governance Unit will oversee and continually improve the implementation of anti bribery practices in line with CRM Code of Conduct and all applicable regulations.
Our Policy Against Sexual Harassment
Clinical Research Malaysia is committed to providing a safe environment for all its employees free from discrimination on any ground and from harassment at work including sexual harassment.
Clinical Research Malaysia will operate a zero-tolerance policy for any form of sexual harassment in the workplace, treat all incidents seriously and promptly investigate all allegations of sexual harassment. Clinical Research Malaysia does not condone, permit, or tolerate retaliation of any kind against any individual who reports or participates, in good faith, in the investigation of claims of harassment.