About Us

Clinical Research Malaysia (CRM) exists to advance global health solutions for a brighter, more hopeful future for the people by providing speedy and reliable end-to-end clinical research support for quality studies. As these studies unfold, we work together with our partners to create an impetus in delivering better treatment to our end consumers, while at the same time creating high-skilled job opportunities.

The strength of our operation lies in our innate understanding of the local clinical research landscape and implementation of international standards. This, when considered in parallel to the fundamental backing of the government ministries, provides us with an incomparable advantage, as we work hand-in-hand with our partners from the nascent stages of development to materialisation of the end product.

In the journey towards a brighter and better future, we facilitate the entry of industry-sponsored research into Malaysia, working closely with the government and relevant authorities to ensure that all regulations and best practices are met.

In CRM, we credit the outstanding performance to the team we have anchored from within our organisation. Their endless pursuit of innovation and continuous improvement have propelled CRM forward to optimise the opportunities that come our way. In tandem with our passion for the clinical research landscape, we ensure core values of transparency, honesty, accountability and trustworthiness resonate throughout CRM. These qualities are also cascaded to our principal investigators and Study Coordinators, who act as the catalysts of the clinical research process.

As CRM vouches for an aspiring future in the clinical research industry, we have implemented mechanisms to expand hospital capacity for clinical trials and tests. This is possible by tapping into our vast talent pool consisting of principal investigators and medical assistants.

Our Mission

  • To make Malaysia the preferred destination for clinical research.

Our Vision

  • To create sustainable value proposition and conduct more clinical research to benefit country.
  • To be a global trusted organization.
  • To achieve self-sustainability.

Code of Conduct

This Code of Conduct is the foundations on how to think and act in the right and ethical manner. Its aim is to establish a common ground of understanding of the standards of behaviour expected from all CRM employees.

This code is not exhaustive as there is no Code or manual that can provide a complete answers to all questions and circumstances. In the end, we must rely on our good sense of what our Company’s high standards require. You are expected to use common sense and good judgement, and seek advice when you are unsure of the proper response to a particular situation.

This Code serves as a guidance where it provides the framework and sets the expectations for business conduct. It clarifies our responsibilities to each other, clients, business partners, suppliers, government officials, and the communities that we serve. It outlines important legal and ethical issues. Failure to adhere to these code could expose our company to serious damage and appropriate action will be taken against the employee who is in breach of this code.

Our Quality Policy

We are committed to continually improve our services to meet the expectations of the clinical research industry players, regulatory agencies and other stakeholders in our effort to build a globally trusted research organization.

Our Anti-Bribery Policy

CRM practices ZERO tolerance towards bribery and corruption throughout our business transaction.

Our Core Values

These values convey the philosophy behind every decision and move we make:

We practice transparency and openness in all our operations, including financial processes and budget management.

We aspire to be honest with one another, our client and our business partners.

We set a high performance expectations and hold ourselves responsible for the quality of our work and the results we achieve as individual, as a team and as a company.

We adhere to the highest standards of professionalism and integrity and uphold the faith and confidence our clients have placed in us.